Contact Us
Debit Card: Fraud, Blocked, Lost or Stolen
Notify the credit union immediately
During business hours: (310) 432-2344 – choose option 0
After hours and weekends: (800) 417-8715
Activation/ PIN Change: (800) 992-3808
To initiate a dispute for fraud or non- fraud transactions: (844) 368-2189
To report a card lost/stolen or for questions about the card account: (844) 368-2186
Loan Department
Fax: (310) 432-2399
Mortgage Services
Christine Deri:
mortgage@foxcredit.com
LA Phone: (310) 735-0935
Fax: Christine Deri: (310) 893-8227
VISA® Department
During business hours: (310) 432-2344
VISA® Credit Card: Lost or Stolen
Notify the credit union immediately
During business hours: (310) 432-2357
After hours and weekends: (800) 325-3678
VISA® Credit Card: Claims and Disputes
Dispute/Chargeback Department: (800) 600-5249
Email Us
General Questions
Please contact us at: msr@foxcredit.com
Lending Questions
Please contact us at: lending@foxcredit.com
Submit Travel Itinerary for ATM/Debit/Visa® Cards
Please contact us at: mytravelplan@foxcredit.com